CRM

CRM (Customer Relationship Management) is about streamlining and facilitating companies’ customer relationships and interactions. A well-functioning CRM system helps to handle both new and old customers. The system is designed to gather all customer information in one place and helps companies to automate customer management. In addition, you can also build dashboards and draw reports that help facilitate the administration.

This is an entry in the Growth Hackers glossary, where you will find our definitions of terms that may be good to know.